Freepost Returns Label
Address for product returns
We use Royal Mail for our return parcels.
Please contact us to let us know you want to return a product. We will email you a Pre-Paid Postage label which you can print at home.
How to return products
Please use your own padded envelope or small box, and apply the Pre-Paid Postage Label. You can either post the package in a Royal Mail post box or hand it in at your local Post Office.
Be sure to pack the parcel carefully and include a brief note explaining whether you want a refund or an exchange for other products. Please also include your telephone number in case we need to contact you.
Your return parcel must be sent back to us within 28 days of ordering. We do not refund postage or delivery costs.