Freepost Returns Label
Address for product returns
Click here for a printable version of this address.
Please note: this address must be printed (not hand written), so it can easily be read by a Royal Mail sorting machine.
If you don't have access to a printer, please contact us and we will send you a Freepost label.
How to return products
We use Royal Mail for our return parcels.
Please use your own padded envelope or small box, and send to the above Freepost address. You can either post the package in a Royal Mail post box or hand it in at your local Post Office.
Be sure to pack the parcel carefully and include a brief note explaining whether you want a refund or an exchange for other products. Please also include your telephone number in case we need to contact you.
Your return parcel must be sent back to us within 28 days of ordering. We do not refund postage or delivery costs.